Cookie Policy
What are Cookies?
Cookies are small text files placed on your device when you visit a website.
They help the site function correctly, improve your experience, and provide information to us about how the site is being used.
Cookies may be:
- Session cookies – deleted when you close your browser
- Persistent cookies – remain on your device for a set period
- First-party cookies – set by our website
- Third-party cookies – set by external services we use
How We Use Cookies?
We use cookies for the following purposes:
Strictly Necessary Cookies
These cookies are essential for the website to function properly.
They enable features such as:
- Page navigation
- Secure areas of the site
- Appointment and patient portal access
Without these cookies, the website cannot operate correctly.
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website so we can improve it.
They may collect information such as:
- Pages visited
- Time spent on pages
- Traffic sources
We typically use tools such as:
- Google Analytics (or similar platforms)
All data collected is aggregated and anonymised where possible.
Functionality Cookies
These cookies allow the website to remember your preferences, such as:
- Form inputs
- Location preferences
- Previous interactions
This helps provide a smoother, more personalised experience.
Third-Party Cookies
We use third-party services that may set cookies, including:
- Online booking platform (e.g. CareStack integration)
- Patient portal login systems
- Embedded content or external tools
These providers may collect data in accordance with their own privacy policies.
Managing Your Cookie Preferences
When you first visit our website, you will be presented with a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
You can change your preferences at any time.
Browser Controls
You can also manage or disable cookies through your browser settings:
- Delete existing cookies
- Block all cookies
- Allow only certain cookies
Please note: disabling cookies may affect website functionality.
Cookies We Use (Typical Examples)
Below are examples of cookies that may be used on our site:
| Cookie Type | Purpose |
|---|---|
| Session cookies | Maintain user session and site functionality |
| Analytics cookies | Understand visitor behaviour |
| Consent cookies | Store your cookie preferences |
| Third-party cookies | Enable booking and portal integrations |
A full, dynamically updated cookie list should be provided via your cookie banner tool.
Data Protection
Where cookies involve personal data, we process that data in accordance with:
- UK GDPR
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
Changes to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in law or regulation
- Updates to our website or services
Please check this page periodically.
Contact Us
📧 info@5dental.co.uk
📞 01428 605594
